The acceptance and use of a business-to-business information system

Motivated by the need for a better understanding of the acceptance and use of business to business information systems, this study builds upon the technology acceptance model to study the use of an Internet business-to-business information system in a leading Chinese information technology provider and its distributors In particular the study investigates individual users’ acceptance of a business-to-business ordering system with a view to examining how users’ perception and use of the system in one company influences perception and use of the system in another. The results suggest that while both perceived ease of use and usefulness were influential factors in system utilisation at the user level, it was perceived usefulness that was the more influential factor The study also provides evidence that the processes by which an inter-organizational information system is accepted in one organisation have an impact on the acceptance of the same system in the other organisations. r 2006 Elsevier Ltd. All rights reserved.